Our Services

Services

We specialize in helping small and mid-sized businesses adopt the tools and processes that the big players use—without the bloated cost or complexity

Core Offerings

  1. AI-Driven Process Automation: Build custom GPT agents to automate intake, support, and workflows.

  2. Cloud & Data Modernization: Migrate legacy platforms to Snowflake, Azure, or Salesforce.

  3. Platform Strategy & Implementation: From CMDB design to self-service portals—we make it usable and scalable.

  4. Business Intelligence & Dashboarding: Build Power BI or Tableau dashboards that actually answer business questions.

  5. IT Governance & Compliance: Stay audit-ready with SOX, HIPAA, GDPR-aligned delivery models.

Healthcare IT Modernization

Client Growth & Strategy:

  • Advised executive teams on aligning Medicaid-related compliance needs with digital modernization goals. 

  • This led to multi-year engagement expansion and a unified roadmap for operations across several service entities.

Delivery Execution & Governance:

  • Directed deployment of shared platform infrastructure across regional providers, integrating multiple IT instances into a centralized system. 

  • Enhanced operational continuity and compliance with healthcare regulations.

Innovation & Thought Leadership:

  • Built self-service modules tailored for healthcare service lines, automating 85+ workflows. 

  • These improvements significantly reduced overhead and manual errors, while improving speed-to-service.

Financial CRM & Analytics

Client Growth & Strategy:

  • Managed a multi-million dollar book of business with focus on capital markets and financial services. 

  • Turned discovery insights into scalable solutions that reduced technical debt and expanded consulting footprint.

Delivery Execution & Governance:

  • Oversaw implementation of enterprise data and workflow tools across finance, HR, and risk teams. 

  • Delivered BI dashboards that allowed execs to monitor operational metrics in real time.

Innovation & Thought Leadership:

  • Developed intelligent portals powered by AI, improving employee self-service rates and enhancing customer response time. 

  • Also led metadata standardization across multiple analytics platforms.

Investment Holding Corporation

Client Growth & Strategy:

  • Guided senior stakeholders through the design of a shared IT governance model for over 70 business units. 

  • Helped the organization align budgeting and operational accountability across regional entities.

Delivery Execution & Governance:

  • Launched IT service models including asset, SLA, and request frameworks—bringing clarity to service ownership and escalation paths. 

  • Supported long-term change adoption through structured enablement.

Innovation & Thought Leadership:

  • Connected BI tooling to service processes, giving executives actionable insights into service delivery and performance trends. 

  • This formed the foundation for scalable, data-informed decision-making.

Contact us

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